❓ Frequently Asked Questions (FAQ)
❓ Frequently Asked Questions (FAQ) – nextradingllc.com
We’ve listed some of the most common questions our customers ask.
If you still need help, feel free to contact us anytime at support@nextradingllc.com.
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🛍️ 1. How do I place an order?
Simply browse our products, add your favorite items to the cart, and proceed to checkout.
Enter your shipping and payment details to complete your order.
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💳 2. What payment methods do you accept?
We accept all major payment methods including credit/debit cards, bank transfers, and secure online payments through trusted gateways.
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🚚 3. How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location.
You’ll receive a tracking number once your order has been shipped.
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📦 4. How can I track my order?
Once your order is dispatched, we’ll send you an email with a tracking link so you can check your shipment status anytime.
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🔁 5. Can I return or exchange an item?
Yes! We offer easy returns and exchanges.
Please read our Return & Refund Policy for complete details and eligibility conditions.
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❌ 6. Can I cancel my order?
Orders can be cancelled within 12 hours of placing them (before shipping).
Once shipped, cancellation is not possible — but you may request a return after delivery.
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🧾 7. Do you ship internationally?
Currently, we primarily ship within selected regions.
For international orders, please contact our support team before placing your order.
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🔒 8. Is my personal information safe?
Absolutely! We protect your information using SSL encryption and never share your data with third parties.
You can read more in our Privacy Policy.
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📧 9. How can I contact customer service?
You can reach our customer support team at:
Email: support@nextradingllc.com
We aim to respond within 24 hours on business days.